The baseline that decides every deposit dispute.
Before keys change hands, send the tenant a structured move-in flow. They walk the unit, log condition by room, flag anything they want on the record. You finalize. The PDF is the evidence for everything that comes after.
Everything that should be in the move-in record, actually captured.
Most move-in checklists go in a binder. This one comes back as a finalized PDF with photos and a tenant signature.
Photos by room
Tenant uploads a baseline photo set on their phone, tagged by room. Timestamps and location metadata are preserved.
Condition notes
Pre-filled room checklist: walls, floors, fixtures, appliances. Tenant marks anything that isn't pristine. You see it before they sign.
Tenant-submitted issues
Anything the tenant flags becomes part of the record. You see what they noticed (and what they didn't) when the dispute comes later.
Keys & access handover
Track keys, mailbox keys, fobs, garage remotes, parking passes. Counts feed forward to the eventual move-out checkout.
Utilities & initial readings
Tenant confirms each utility is in their name. Initial gas, water, and electric readings are logged on day one.
Signature on the baseline
Tenant signs an acknowledgement that the photos and notes are accurate. Now you have a baseline they can't dispute later.
From key handover to signed PDF in one sitting.
Tenants usually finish on move-in day. Many do it while they're standing in the empty unit.
- 01
Launch from your dashboard
Pick the tenant, property, and move-in date. The flow costs $10 per record and creates it instantly.
- 02
Tenant gets a link at key handover
Sent by email, tied to their name and unit. No app to install, no account to create.
- 03
They walk the unit and document
Photos by room, condition notes, anything they want flagged. They can pause and resume; auto-saved.
- 04
You review & finalize
See the full record in your dashboard. Approve it, ask for more photos, or add internal notes before locking it.
- 05
The baseline goes on the property
The signed PDF sits on the unit forever. It's the first half of any future Move-Out Checkout or Deposit Builder.
What the finalized record looks like.
A clean PDF tied to the property. When move-out comes, the move-out flow opens with this baseline already loaded.
Party information
What this record covers
Keys & access handoff
Utility transfer
Landlord baseline inspection
Tenant condition report
Logged on the record so they can't become deposit disputes later:
Tenant review & acknowledgment
Appendix · Photos & files
Practical questions, practical answers.
What if the tenant says everything looks perfect?
Even better. The record is the evidence. They signed off that the unit was in the documented condition. Disputes over wear later have a baseline to argue against.
Can the tenant complete it later, not on move-in day?
Yes. The flow stays open for 14 days after move-in. After that it auto-finalizes with whatever was captured, and you can add internal notes.
How does it connect to Move-Out Checkout?
When you launch the Move-Out flow, the move-in photos and condition notes pre-load alongside the new ones. The Deposit Builder uses both to itemize what changed.
Can I customize the per-room checklist?
Yes. Default checklists exist for studio, 1-bed, 2-bed, and short-term-furnished. You can add custom sections per property.
What if I do the walkthrough with them in person?
You can run the flow from your own phone instead of theirs. Same form, same PDF, same signature at the end.
How does pricing work?
$10 per move-in record, billed when you launch the flow. If the tenant abandons it, you can re-launch within 30 days at no additional cost. Your first record is free and no card is required. Running a lot of move-ins? The Unlimited plan is $99/month for up to 100 properties.
The cheapest insurance against a future deposit fight.
$10 today saves the argument 12 months from now. Run a Move-In Record for your next handover and see what changes. First record free, no card required.